State Farm® Insurance Agent Ben Collinger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Najla Roshan
January 20, 2026
5
out of
5
rating by Najla Roshan
"I"
We responded:
"Thank you, Najla, for the 5-star rating! I'm glad you're satisfied with our service. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Katie Weller
January 13, 2026
5
out of
5
rating by Katie Weller
"Donna was awesome with helping reduce my auto insurance rate!"
We responded:
"Thank you for your review, Katie! I'm happy to hear that Donna was able to assist you in lowering your auto insurance rate. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kelly Stenson
January 7, 2026
5
out of
5
rating by Kelly Stenson
"From reaching out to my agent, Chalee Carmichael to the tire being replaced could not have gone any better. Chalee patiently answered my numerous questions (I have only use roadside once) and helped me navigate to and through the app. She checked back with me several times to make sure everything was working and that the repair was complete. Could not have done it without her!!! ****New 01.06.2026**** It’s been 13 years since purchasing a vehicle and things have changed. ONCE AGAIN, CHALEE “held my hand “ and made sure I had everything covered with my new vehicle. Not only that, she followed up when she found I had missed some important last steps with my old vehicle insurance and made it right! It may sound cliche, but I could not do it without her! Thank you, Chalee!"
We responded:
"Thank you for your review, Kelly! I'm so happy to hear that Chalee was able to assist you so effectively with your roadside service. Her dedication to ensuring everything went smoothly is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
ME
December 22, 2025
5
out of
5
rating by ME
"Savannah made switching my insurance coverage a wonderful experience!! She was awesome! And I was able to get renters insurance again. I will be recommending her to any of my family and friends that looking to save money on their policies! She made my day AND saved me money!!!"
We responded:
"Thank you, ME, for sharing your experience! I'm happy to hear that Savannah made switching your insurance a great experience and helped you with renters insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Shane McHale
December 19, 2025
5
out of
5
rating by Shane McHale
"My wife and I were closing on our townhouse and needed to secure insurance for it. We called Ben Collinger - State Farm Agency and talk to Savannah Moxley. Savannah knew we were in a hurry, she stepped right up figured out what we needed and put a policy together. Savannah was super smart about the insurance and very friendly to deal with. I would highly recommend this Agency and Savannah Moxley."
We responded:
"Thank you for your review, Shane! I'm happy to hear that Savannah was able to assist you and your wife efficiently with your townhouse insurance. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Dw Mclaughlin
December 19, 2025
5
out of
5
rating by Dw Mclaughlin
"Great experience. Ms. Cha, very professional, and knowledgeable about everything. She kept communication with me. She followed with calls, and text messages."
We responded:
"Thank you for your feedback, Dw! I'm happy to hear that you had a great experience with Ms. Cha. Her professionalism and knowledge are truly valuable to our team, and I'm glad she kept you well-informed throughout the process. If there's anything else you need, feel free to reach out!"
Melita Pinkston
December 16, 2025
5
out of
5
rating by Melita Pinkston
"Helped me get started with patience and excellent customer service."
We responded:
"Thank you, Melita! I'm happy to know that you appreciated the patience and excellent service you received. Our team is dedicated to providing the best experience possible. If you have any more questions or need assistance, feel free to reach out anytime!"
david besherse
December 13, 2025
5
out of
5
rating by david besherse
"I’ve been going through some life changes. As they say when it rains it pours. I’m in the middle of a downpour. Then a friend backed into my parked car and did significant damage. I called Ben Collinger’s office and spoke to Shay. She was so very sweet and helpful. She emailed me detailed instructions of what to do step my step. I can’t say enough nice things about her and Ben’s staff. Shay was a ray of sunshine in a difficult and upsetting day. Ben’s office and Shay will be my go to for my insurance needs."
We responded:
"Thank you, David, for sharing your experience! I'm glad Cha could provide the support and guidance you needed during such a challenging time. Your kind words about Cha and our team mean a lot to us. We're here for all your insurance needs, so feel free to reach out anytime!"
Charles Jones
December 10, 2025
5
out of
5
rating by Charles Jones
"Very pleasant experience. Customer service was friendly and knowledgeable."
william fields
December 2, 2025
5
out of
5
rating by william fields
"Very pleasant conversation with Donna very helpful as well"
We responded:
"Thank you, William! I'm glad to hear that Donna was helpful and that you had a pleasant conversation. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Veronica Moore
December 2, 2025
5
out of
5
rating by Veronica Moore
"Savannah was awesome."
We responded:
"Thank you, Veronica! I'm happy to hear that Savannah provided you with such great service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Hershell Tkatch
December 1, 2025
5
out of
5
rating by Hershell Tkatch
"Always attentative and helpful"
We responded:
"Thank you, Hershell! I'm happy to know that you find our service attentive and helpful. Your feedback means a lot to us. If there's anything else you need, feel free to reach out anytime!"
Niket Mehta
November 25, 2025
5
out of
5
rating by Niket Mehta
"Anderson was super helpful, smart and efficient. I feel they were fair and reasonable. Super respectful people and they gave me a wonderful price. He also told me about discounts I did not know of and helped me build a better driver profile to get the best rates now and in the future. 10/10 Recommended."
We responded:
"Niket, thank you for your fantastic review! I'm happy to hear that Anderson provided you with such helpful and efficient service. It's great to know you found the pricing fair and appreciated the information on discounts. If you have any more questions or need further assistance, feel free to reach out anytime!"
cynthia mccray
November 18, 2025
5
out of
5
rating by cynthia mccray
"Cha was on point with helping me get my policy back line. She also made sure I got all my paperwork signed for renewal so my policy would not increase."
We responded:
"Thank you for your feedback, Cynthia! I'm happy to hear that Cha was able to assist you effectively with your policy and renewal paperwork. We appreciate your trust in us and are here if you need anything else!"
Vivian Jennings
November 11, 2025
5
out of
5
rating by Vivian Jennings
"The office staff is always willing to assist me with any and all concerns. I feel like the front office is like family especially the awesome and amazing Katie!!!!"
We responded:
"Vivian, we are so happy to hear we are like family to you! Thank you for the great review."
Michael Katumo
October 28, 2025
5
out of
5
rating by Michael Katumo
"Mr Chalee is awesome ❤️👌👍🥂"
We responded:
"Michael, thank you for your feedback! I'm glad to hear that Mr. Chalee made such a positive impression. We appreciate your support! Let us know if there's anything else we can assist you with."
Martine S.
October 15, 2025
5
out of
5
rating by Martine S.
"Most recently,Shay at the office of Ben Collinger, State Farm Insurance, was incredibly helpful to us. We made an appointment to review our HO policy coverage. We met with Shay, who went through each item, line by line, ensuring that we understood and agreed with all the listed charges. After a thorough review, we left happy and excited that instead of an increase in our rates, we were able to adjust down, with some modifications. Then another conversation took place when we needed to update our Personal Items policy. After many revisions of the policy, Shay was diligent on getting us a reasonable new rate, without us calling SF headquarters our self! Certainly saving us hours of time and investigation. Thank you Shay for your dedication and positive business demeanor in helping us through this!!💯 Sincerely, Marty & David S."
We responded:
"Martine, what a wonderful review! Thank you for taking the time to write this! We appreciate you giving us the opportunity to help!"
Scooby Snax
October 13, 2025
5
out of
5
rating by Scooby Snax
"Thanks for your professionalism Shay. You’re the best!"
We responded:
"Thank you, Scooby Snax! I'm happy to hear that Shay provided you with such professional service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Hussam Mohammed
October 7, 2025
5
out of
5
rating by Hussam Mohammed
"Chalee is very kind and so helpful person, every time I need help or information about the policy update she be there to assist and help me for the right decision."
We responded:
"Thank you for your review, Hussam Mohammed! I'm happy to hear that Chalee has been so helpful and kind in assisting you with your policy updates. Our team is dedicated to providing the best support possible. If you ever need more assistance or have questions, feel free to reach out!"
Debbie Cohen
October 3, 2025
5
out of
5
rating by Debbie Cohen
"Thank you Shay for talking to me today. You were so helpful and gave me the advice I needed!"
We responded:
"Debbie, thank you for your kind words! I'm delighted to hear that Shay was able to provide the helpful advice you needed. We appreciate your feedback and are always here to assist you with any questions or needs. Let us know if there's anything else we can do for you!"
Sonja Pearson
September 26, 2025
5
out of
5
rating by Sonja Pearson
"It’s always a delight to speak with Donna. She’s professional and personable. The team at Ben Collinger are always hands on and efficient in whatever I’ve needed. Hands down, the best insurance office!"
We responded:
"Sonja, thank you for your wonderful feedback! I'm glad to hear that Donna and the team have been providing you with such excellent service. We’re committed to being hands-on and efficient for all your insurance needs. Let us know if there's anything else we can assist you with!"
Joni Cordingley
September 18, 2025
5
out of
5
rating by Joni Cordingley
"This office is amazing! Thank you so much!"
We responded:
"Thank you, Joni! I'm happy to know you had an amazing experience with our office. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Brenda Hadden
August 26, 2025
5
out of
5
rating by Brenda Hadden
"Had to move to Ben after several years with another agent (who retired). They were very helpful in the transition. LOVE talking to Donna. She is always so helpful and pleasant."
We responded:
"Thank you, Brenda! I'm happy to hear that the transition to our office went smoothly and that Donna has been a helpful and pleasant part of your experience. We appreciate your trust in us and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Emilia osgoode
August 14, 2025
5
out of
5
rating by Emilia osgoode
"Jake was super helpful in getting me started with auto insurance."
We responded:
"Thank you, Emilia! I'm happy to hear that Jake was able to assist you with your auto insurance needs. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Lai Reed
August 12, 2025
5
out of
5
rating by Lai Reed
"Donna at State Farm provided great customer service, very courteous, and was able to effectively assist me with my insurance needs. I’m very pleased with the results."
We responded:
"Thank you, Lai! I'm happy to hear that Donna provided you with excellent service and effectively assisted with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"